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Company Info / Información De Empresa
Direccion/Address: Los cipreces N5 - Residencial Huancaro
Contacto/Contact:
HOTEL TORRE DORADA
E-mail: info@torredorada.com
WEB: http://www.torredorada.com
Tel. /Phone: 51-84-241698 / 0 /(fax) 84-224255


TERMS AND CONDITIONS OF PAYMENTS SYSTEM ONLINE

THOSE INVOLVED :

  • SYSTEM (PAYMENT PLATFORM): Company mediator between the user and the SERVICE PROVIDER company. We are only a means of payment used to make reservations or shopping online with credit and debit cards, tourist services and packages, tours, accommodation, food, etc.
  • SERVICE COMPANY OR TRAVEL AGENT:Affiliated companies with the online payment system that use the system as means of payment for selling their services.
  • USER:People who use the system to reserve or buy a tourist service from a service provider or travel agent, as package tours, lodging, food, among others.

NECESSARY INFORMATION THAT THE USER MUST SEND TO THE SERVICE PROVIDER TO BOOK

  • Full name.
  • Passport number.
  • Nationality.
  • Age and Gender.
  • Feeding preferences.
  • Details of the service you are interested in.
  • Important sending information about allergies, illnesses, etc.

PRICE OF SERVICES:

  • All prices are set by the service providers.
  • All prices are quoted in U.S. dollars and do not include taxes in Peruvian territory.
  • All prices for transportation, land, air and others are subject to availability, date and time of purchase confirmation.

DEPOSITS AND / OR PAYMENTS:

  • System accepts credit or debit card transactions affiliated with VISA and Verified by Visa.
  • Transactions must be made through the online payment platform using system form.
  • Charges to your credit or debit card will be made with the concept CE / CUSCOPERU COM reference to control your bank statement.
  • The online payment platform acts only as a mediator between the travel services companies and their users to facilitate the booking, purchase process or the services requested or required by users.
  • The online payment platform has commercial trades with companies including tour operators, accommodation establishments and others who manage their own reservation systems and means of payment is managed through the system:

RESERVE PACKAGES, hosting service, airline transportation and others:

  • An application, acceptance and confirmation of tour packages and other services should be by email, only guaranteed and accepted means.
  • The user should require that the company providing travel services to supply its labor policies, reservation, cancellation and treatment that will be applied on a confirmed reservation.
  • Confirmation of the reserved service proceeds after company has received the online payment voucher receipt generated by system which is done immediately after the transaction.
  • The service providers (travel agencies accommodation establishments, transportation companies and others) will request according to their work policies as a percentage deposit or the full amount agreed to confirm the reservation.

CANCELLATIONS, CHANGES AND PENALTIES:

  • All cancellations of bookings must be made via email, only valid for consideration and negotiation of the penalty means based on the policies of the service providers.
  • All cancellations of reservations after confirmation sent by your travel agent will have a penalty of 8% of the total transaction, in addition to that imposed by a service provider in accordance with its policies.
  • The set of fractions of tours that were not used, by decision of the user, are not refundable under any circumstances.
  • The program reserves for hiking (trail) Machupicchu ticket revenue, Waynapicchu, train tickets to Machupicchu, Machupicchu bus tickets are not refundable.
  • If NO SHOW at accommodation establishments if a no-show on the day indicated, your reservation deposit loses all without possibility of reimbursement.
  • Any penalties that are not specific in this document are strictly subject to the policies imposed by the service company (travel agencies accommodation establishments, transportation companies and others).
  • You hereby consent to the terms and conditions set by each of the companies (airlines, Perurail, bus companies).
  • URGENT CANCELLATIONS due to emergency. To make a cancellation, please contact directly with their service providers.

REFUNDS :

  • MONEY refunds result of negotiation between the travel agent and the user based on the policies set by the service company that must be made by the same means it was received.
  • The system is not responsible for the refund money in cash or by other means than the system because there may be a claim of USER.

example: 1234.56

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IMPORTANT / IMPORTANTE

For this transaction , you have to use the name and last name of the credit card. Otherwise the transaction will be denied.

Para esta transacción ingresar el nombre y apellido que figura en la tarjeta de crédito. Caso contrario su operación será denegada.